
Forrester Q&A. Lessons Learned by Healthcare Organizations During the COVID-19 Pandemic
Takeaways from Massachusetts Health & Hospital Association & Dimensional Insight webinar.
Moderated by Forrester Senior Healthcare Analyst Jeff Becker

Forrester Q&A. Lessons Learned by Healthcare Organizations During the COVID-19 Pandemic
Takeaways from Massachusetts Health & Hospital Association & Dimensional Insight webinar.
Moderated by Forrester Senior Healthcare Analyst Jeff Becker
The COVID-19 pandemic in early 2020 led to a massive transformation for healthcare organizations.
Health systems raced to move from retrospective to real-time reporting of key metrics, and they also had to quickly work to transform processes; such as accelerating the adoption of telemedicine and better understanding care coordination and patient flow to other care settings.
What you will learn about:
Forrester Senior Healthcare Analyst Jeff Becker moderated a roundtable with Massachusetts hospital leaders to discuss their takeaways from the first phase of the COVID-19 pandemic and what their organizations would be focusing on moving forward.
We asked Jeff five questions about the lessons learned, and what is in store for hospitals in 2021.




